Retrieve your existing IP PIN online
- Sign in to your IRS Individual Online Account (Opens in a new tab).
- Open Profile, then Identity Protection PIN.
- Retrieve your six-digit current calendar-year IP PIN and share it securely with your tax preparer.
If you do not already have an online account, create one and complete identity verification.
Use the PIN for the calendar year in which you are filing, including when filing an older tax return. For example, a return filed during 2026 uses your 2026 IP PIN, even if the return is for tax year 2025.
If you cannot retrieve it online
Call the IRS at 800-908-4490, Monday through Friday, 7 a.m. to 7 p.m. local time. Alaska and Hawaii follow Pacific time. After verifying your identity, the IRS can generally mail your PIN to your address of record within 21 days, subject to the restrictions below.
Do not file Form 15227 or request an in-person enrollment appointment to replace a lost PIN. Those are enrollment routes for people who have not already been assigned an IP PIN.
Check the year-end maintenance window
Online IP PIN viewing is generally available from mid-January through mid-November. Mail reissuance is also suspended during year-end maintenance, normally November through mid-January. Exact dates can vary, so check the IRS links below and retrieve your PIN before the service closes if you need to file.
Mail reissuance is also unavailable if you first opted into the program during the current calendar year.
If you cannot retrieve the PIN online and the IRS cannot reissue it, contact us before filing. The IRS allows a paper return without the PIN, but identity checks can delay processing and any refund.
Keep your PIN secure
A new PIN is generated each year. If the IRS issues you a CP01A notice, retain it securely. People who opted in online generally need to retrieve their PIN online rather than wait for a mailed notice.
Use the Snap Client Portal (Opens in a new tab) to share your PIN with us. Do not send it by ordinary email.
Sources: IRS lost IP PIN guidance (Opens in a new tab), IRS IP PIN information and availability (Opens in a new tab), and IRS guidance on lost-PIN reissuance versus enrollment (Opens in a new tab).